FAQs
Booking & Services
Do you photograph weddings or special events?
We specialize exclusively in portrait sessions and do not offer wedding, ceremony, or event photography services.
Can we shoot at more than one location?
Yes, absolutely! You will receive a release form granting permission to print your photos wherever you prefer. Some printing labs may ask to see this form before printing, so we recommend having a copy handy when you go.
Do you travel for out of town sessions?
Currently, all sessions take place at locations within city limits.
Are pets or farm animals allowed in sessions?
We love animals, but we do not offer sessions with family pets or farm animals at this time.
Your Images & Delivery
How soon will I receive my photos and prints?
You will receive your digital downloads the very same day! Physical prints are typically ready within approximately one week.
Can I print my photos at my favorite photo lab?
To give your session our full focus and quality, each session takes place at one chosen location, either indoors at the studio or at an outdoor location within city limits.
Will my photos be kept private?
Your privacy is very important to us. At every session, we will check in with you directly to confirm whether you are comfortable with your images being shared publicly or if you prefer to keep them completely private.
Pickups & Image Retrieval
Can I have a friend or family member pick up my prints for me?
Absolutely! For security, please notify us in advance with the full name of the person picking up your order. We will only release order packages to individuals pre-authorized by the person who booked the session.
FAQs
Booking, Payments & Policies
How do I book a session and secure my date?
To schedule and lock in your session date and time, please give us a call! Your session fee is due at the time of booking to officially reserve your slot on our calendar.
What payment methods do you accept?
We accept cash and credit/debit cards.
What is your policy if I need to reschedule?
We understand that things can happen unexpectedly! If sickness, bad weather, or an unexpected emergency comes up, we are happy to reschedule your session for the soonest available date.
• Notice: Because our calendar typically fills up a month in advance, we kindly ask that you notify us as soon as possible if you need to change your date. This allows us to offer the slot to someone on our waiting list.
• Fees: There is no fee for your first rescheduled date. If your session is moved due to bad weather, it does not count toward your limit.
• Multiple Reschedules: If a second client-requested reschedule is needed, original payments are nonrefundable, and a new session will need to be purchased.
By booking an appointment with Carla Ann Photography, you agree to these terms.
FAQs
The answers to your questions
When should I schedule a newborn session?
I do schedule a few weeks to a month in advance so it is best not to wait to schedule your newborn session since the babies do not stay little very long that only gives me a short time frame to take the newborn style sessions that baby will still sleep and pose for.